Xerostar Dental Equipment

PAYPAL ACCOUNT
If you have a PayPal account you can pay us with that.
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Our PayPal address is: xerostar@iinet.net.au

PHONE FAX OR MAIL ORDER
You can purchase a XeroStar System or Parts by phone, fax or email.
With these methods you will need to supply your credit card details to us.
We are allowed to accept this payment method if the purchase is authorised by our Credit Card Merchant Bank. 
We accept Mastercard, Bankcard, Visa and American Express. 
Your details will remain strictly confidential.

ELECTRONIC FUND TRANSFER
Telegraphic Transfer direct to our bank account can be arranged. 
Please email us and we will send you the details of our account.

CHECKS - INTERNATIONAL
International - Bank Checks can be accepted, but a surcharge of 
$10 (AUS) will be added to your account to cover processing.

CHEQUES - PERSONAL
Personal cheques within Australia will be accepted but shipping will be delayed until the cheque is cleared. 

A note about hose lengths
If your order includes hoses:
Measure the length of hose that you'll require to run from the separator to the surgery & filter.  Measure the distance carefully to ensure an accurate fit without the need for stretching the hose.  Remember to allow for the up and down movement of  the chair if you are going to mount the filter unit on the dental chair / unit. Allow a little extra for bends and ease of connection.

The main hose (25mm ID) can be supplied in  any length.  A suitable hose joiner can be supplied in case you  need to extend the hose or repair damaged sections.  We recommend that you install the XeroStar Separator as close as  possible to your surgery. Generally speaking, the suction power available will be inversely proportional to the length of the hose between separator and chairside filter. 

Phone Orders
Please have all details of your credit card handy when you telephone. 
We will take your details and return your call later to confirm the order and inform you of the expected delivery time and method. 

Fax Orders
We can fax you an order form to fill in.
Fax to XeroStar Holdings 618 9478 2349 
We will confirm your order by return Fax with details of  the expected delivery time and method.

Insurance
It's a good idea to insure your goods in case of damage or loss in transit. 
We can arrange this for you at nominal charge before the goods are sent. 
We will let you know what the total cost will be before payment & shipping. 

All Orders
We will endeavour to deliver by the fastest possible method - usually courier / air freight. You may choose whichever method of delivery that suits you. 

International orders sent door to door by Air Freight or Australia Post. 
Air Freight to nearest major airport is also possible.

We will post you a detailed account and receipt for your records at the end of the month. 

Can I order spare parts?
Yes, in the rare case that you need a part for any reason, a comprehensive range of spare parts is available at very reasonable prices. We aim to give good back-up service. 

XeroJet
XeroJet is available in 5 or 20 litre containers. Discounts apply to quantities over 5 litres.  Larger quantities available on request can be sent by IBC.

Commercial Buyers
If  you are interested in becoming a distributor for XeroStar products and purchasing commercial quantities for resale, please contact us with your proposal. 

The Future
A policy of XeroStar Holdings is to develop and improve the quality of it's products. 

We welcome any constructive feedback from our customers! 

Email us now!